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Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our website.
About Cookies
This Cookie Policy explains how My Taxi Insurance (a trading style of Captios Limited) uses cookies and similar technologies when you visit our website. We comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
Last updated: April 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and improve user experience.
Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies for the following purposes:
- Essential website functionality (e.g., remembering your preferences)
- Security and fraud prevention
- Performance monitoring and analytics (with your consent)
- Improving our website and services
3. Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not function correctly without them.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| cookie-consent | My Taxi Insurance | Stores your cookie consent preferences | 1 year |
| session_token | My Taxi Insurance | Maintains user session state for logged-in users | Session |
| csrf_token | My Taxi Insurance | Security token to prevent cross-site request forgery | Session |
| theme | My Taxi Insurance | Remembers your light/dark mode preference | 1 year |
Analytics Cookies
Requires ConsentThese cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website and services. We only set these cookies after you have given your consent.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated ID | 2 years |
| _ga_[ID] | Google Analytics | Maintains session state across page requests | 2 years |
| _gid | Google Analytics | Distinguishes users for analytics purposes | 24 hours |
| _gat | Google Analytics | Throttles request rate to limit data collection on high-traffic sites | 1 minute |
Functional Cookies
Requires ConsentThese cookies enable enhanced functionality and personalisation, such as remembering your preferences and providing features like live chat. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| form_data | My Taxi Insurance | Temporarily stores form data to prevent loss if page is refreshed | Session |
| recent_searches | My Taxi Insurance | Remembers your recent searches for convenience | 30 days |
Marketing Cookies
Not Currently UsedWe do not currently use marketing or advertising cookies. If this changes in the future, we will update this policy and seek your consent before setting any such cookies.
4. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Use our cookie consent banner when you first visit the site
- Adjust your browser settings to block or delete cookies
- Use browser extensions that manage cookie consent
- Contact us to update your preferences
Important Note: Blocking all cookies may affect your experience on our website and limit the functionality available to you.
5. Browser Cookie Settings
You can manage cookies through your browser settings. Here are links to instructions for common browsers:
6. Third-Party Cookies
Some cookies on our website are set by third-party services. These may include:
- Analytics providers (e.g., Google Analytics)
- Embedded content from other websites
- Social media platforms (if you share content)
We do not control these third-party cookies. Please refer to the relevant third-party privacy policies for more information.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
8. Related Policies
For more information about how we handle your data, please see our Privacy Policy and Terms of Business.
Contact Us
If you have any questions about our use of cookies, please contact us:
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