Specialist taxi insurance — call 01733 263311Specialist UK taxi insurance — call us on 01733 263311 or get a quote online
Cover for the load, not just the vehicle. Arranged alongside your courier or van policy so the two are not left to work against each other.
Goods in transit insurance covers the items you are carrying if they are lost, stolen or damaged while in your vehicle or being loaded and unloaded. It protects the cargo. Your motor policy protects the vehicle. They are two different things, and one of the most expensive mistakes in this trade is assuming otherwise.
It applies whether the goods belong to a customer, to a client whose contract you are working under, or to your own business. If a van is broken into overnight and the load goes, this is the policy that responds.
We arrange goods in transit alongside courier and van hire and reward motor cover, so the load and the vehicle are looked at together on one call rather than bought separately and left with a gap between them.
Important
My Taxi Insurance is a broker, not an insurer. We arrange cover on your behalf from specialist markets. All cover is subject to insurer acceptance and underwriting terms, and limits depend on what you carry. We do not guarantee acceptance or specific pricing.
No. Unlike motor insurance, goods in transit cover is not required by law, and any page telling you otherwise is wrong. What makes it near-unavoidable in practice is the contract: delivery networks, commercial clients and removal customers routinely specify a minimum limit before they will let you carry for them.
So the honest position is that most working couriers do need it — but the obligation comes from who you work for, not from legislation. Read your contracts first. They will tell you the limit you need, which is the question this page cannot answer for you.
Networks and clients commonly write a minimum goods in transit limit into the contract. Check what yours specifies before you buy.
You are carrying other people's possessions, often their most valuable ones. A dropped load is a claim against you personally without cover.
Carrying your own business's stock to customers. The goods are yours, but the loss is still real if a van is broken into overnight.
Single-transit and annual policies both exist. Which suits you depends on how often you carry and what the loads are worth.
Hire and reward is motor insurance. It makes it legal to use your vehicle to carry goods for payment, and it covers the vehicle and your liability to other people. Goods in transit covers the load. Neither includes the other, and you can hold one while being completely exposed on the other.
Put concretely: a courier with a valid hire and reward policy whose van is emptied overnight has cover for the van and nothing for the parcels. A courier with goods in transit but no hire and reward is driving illegally, and the motor claim fails too. You generally need both — see hire and reward insurance for how the motor side works.
No, and the difference can be the difference between a claim paid in full and a claim paid at a fraction of the value.
Goods in transit typically covers loss of or damage to the goods up to the sum insured, whether or not you were at fault. Carriers' liability covers only what you are legally liable for under your trading conditions — RHA or CMR terms, for example — and those conditions usually cap liability by the weight of the consignment rather than its value. A pallet of electronics weighs very little and is worth a great deal, so a weight-based cap can fall far short.
Check which one your client contract actually requires before you buy, and tell us what it says. The wording matters more than the label on the product.
Wordings differ between insurers, so treat this as what to look for rather than a statement of any one policy. These are the exclusions that catch couriers out most often:
Unattended vehicles
Most wordings restrict or exclude theft from an unattended vehicle unless it was locked, alarmed or immobilised, and often only between stated hours or in a secure overnight location. This clause causes more declined claims than any other.
Inadequate packing or loading
Damage caused because goods were badly packed or insecurely loaded is typically excluded. The cover is for the journey, not for how the load was prepared.
High-risk goods
Money, jewellery, tobacco, alcohol, mobile phones, computers and similar targets are commonly excluded or capped at a low sub-limit unless declared and specifically agreed.
Hazardous and specialist loads
Dangerous goods, livestock, and abnormal or high-value single items usually need specific agreement rather than sitting under a standard policy.
Delay and consequential loss
Financial loss your customer suffers because a delivery arrived late is generally not covered. Goods in transit responds to physical loss or damage.
Wear, tear and inherent defect
Deterioration that would have happened anyway — perishables going off, existing damage — is not a transit loss.
Work from the maximum value you could be carrying on one vehicle at one time, not from an average load. A multi-drop driver at the start of a round is carrying the whole day's parcels; by mid-afternoon they are carrying very little. The limit has to cover the worst moment, not the typical one.
Then check whether any client contract sets a higher minimum, because that becomes your floor regardless of what you actually carry. Cover is usually written as a limit per vehicle, sometimes with a separate limit for any one transit.
If you are new to courier work and still working out which policies you need, what insurance you need to be a courier walks through the whole set in order.
Under-insuring is a false economy. If the sum insured sits below the value being carried, a claim can be reduced proportionately — so a policy bought to save money can pay out a fraction of the loss at exactly the wrong moment.
Goods in transit is rated on the load and the risk of losing it, not on the vehicle. These are the factors underwriters look at:
Buying the motor cover at the same time? Most couriers need both. Tell us what you carry and how you work and we will look at the load and the vehicle together — start with courier and van insurance, or call 01733 263311.
Goods in transit insurance covers the items you are carrying if they are lost, stolen or damaged while in your vehicle or being loaded and unloaded. It protects the cargo, not the vehicle — the vehicle is covered by your motor policy. It applies whether the goods belong to a customer, a client or your own business.
No. Unlike motor insurance, goods in transit cover is not required by law. It is very often required by contract instead: delivery networks, commercial clients and removal customers regularly specify a minimum limit before they will use you. In practice most working couriers need it, but the obligation comes from the contract rather than from legislation.
Hire and reward is motor insurance — it makes it legal to use your vehicle to carry goods for payment, and it covers the vehicle and your liability to other people. Goods in transit covers the load itself. They are separate policies covering separate things, and buying one does not give you the other. A courier with valid hire and reward who loses a load has cover for the van and nothing for the contents.
No, though they are often confused. Goods in transit typically covers loss or damage to the goods themselves, up to the sum insured, regardless of whether you were at fault. Carriers' liability covers only what you are legally liable for under your trading conditions — such as RHA or CMR terms — which usually cap liability by weight rather than by the value of the load. That cap can be far below what the goods are actually worth, so the two are not interchangeable. Check which one your contract requires.
Base it on the maximum value you could be carrying on one vehicle at one time, not on an average load, and then check whether any client contract sets a higher minimum. Cover is usually written as a limit per vehicle, sometimes with a separate limit for any one transit. Under-insuring is a false economy: if the sum insured is below the value carried, a claim can be reduced proportionately.
Often only within limits. Most wordings restrict theft from an unattended vehicle to vehicles that were locked, with security devices in use, and frequently only between stated hours or when parked in a secure location overnight. This is the most common reason a goods in transit claim is declined, so read that clause before you buy rather than after a loss.
Yes, single-transit cover exists for one-off or high-value movements, alongside annual policies for regular carrying. Which suits you depends on how often you carry and what the loads are worth. Tell us how you work and we will look at both.
Yes. We arrange goods in transit alongside courier and van hire and reward motor cover, so the load and the vehicle can be looked at together rather than left to two unconnected policies. Cover is subject to insurer acceptance and underwriting, and limits depend on what you carry. Call us on 01733 263311.
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Have your client contract to hand — it usually states the limit you need.
My Taxi Insurance is a trading style of Captios Limited, authorised and regulated by the Financial Conduct Authority (FCA). We act as an insurance broker. Cover is subject to insurer acceptance and terms. This page is general information, not advice on a specific policy — always read the wording.
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